Instrument reprocessing optimally documented

The technology platform mySego®

The effects of digital transformation from all areas of healthcare have now rapidly penetrated practices. The increasing acceptance of digitization is also clearly noticeable in the doctor's and dentist's offices. The desire for web-based solutions has increased enormously compared to two years ago.

mySego® is the technical heart and the central and cross-system platform from Comcotec for all browser-based and platform-independent Sego products and applications.


All applications of the current and future platform-independent Sego4Star and Sego4Basic products are based on this server-based structure. All interactive functions, communication with the locally available modules and the user interface are based on this. The extensive ticket system with numerous automatic functionalities and the fully automatic warning and task system is based on mySego. The unique SegoAgent is also based on the intelligent and networked parameter monitoring on the mySego technology platform.

Local integration and subsequent communication with the server is carried out via the Sego4Basic / Sego4Star module.
This is placed locally in the practice and takes over the communication to the processing devices, regardless of which interface they have.


You can check all manufacturers currently supported by mySego here:



Instrument reprocessing optimally documented

Fully automatic, digital hygiene documentation and much MORE

Maintain the overview of all reprocessing procedures and all medical devices in your practice. Prepare checklists and display them at the relevant time for completion.Manage your instruments and filters with an intuitively operated user interface and let us manage tasks and routine tests. And intelligent monitoring in the background eliminates the possibility of operator errors.



Medical Device Management & Task Administration

Sego® reminds you

With the wide range of options offered by the mySego technology platform Sego4Star is the most comprehensive and intuitive tool for management of all the medical devices in the practice. All medical devices and instruments can be completely documented and traced. Inventory lists can be generated with one click. The close linkage of task and instrument management enables the display of service intervals and schedules for validation or STK as defined by the user and for processing. All relevant documents can also be found in the comprehensive archive and the special medical device list.



Routine testing & batch control

Important things at the right time

Sego4Star takes charge of the monitoring of all routine tests and required batch controls. Create additional checklists for all of your devices. mySego displays all tasks that must be completed to the responsible person at the right time.

  • batch-based testing, e.g. Helix
  • cycle-based check, e.g. filter every 20 cycles
  • scheduled check, e.g. seal check, weekly
  • time-critical inspection, e.g. service due



Instrument management & Filter list management

Maintain your overview

You can also manage your instruments and sets with the mySego technology platform, which is closely linked to the task and device management. You can keep a close watch on specialised instruments or instruments and sets that can only be reprocessed to a limited extent and identify ageing inventory. Every Sego4Star user has access to the wide range of functions.




Sego offers reliable documentation of the disinfection and sterilization process which can be traced precisely at any time. Recording in combination with electronically signed documents is indispensable for quality assurance and protects you against liability risks. Longterm preservation is ensured by the PDF/A-1 format, which is defined by the ISO 19005-1:2005 standard. The format is electronically signed and as such is tamperproof and thus legally valid. Rely on maximum data security.

Your data will be in european computer centres that are certified by international standards such as ISO 9001 for quality management systems and ISO/IEC 27001 for systems used for information security management.




The SegoAgent monitors all activities in the background and only becomes active if discrepancies are detected. It displays dialogues and warning messages based on the situation or offers help with, for example, release decisions.



Update, Support & Service

Stay selective

Stay up to date. Updates are simple and quick for you. In the cloud and not in the practice. Our intelligent preventive system detects malfunctions and device failures immediately. Our two flat-rate service charges are kept simple and leave room for you to develop the practice and to make changes in your devices. Simply select in Sego4Basic or Sego4Star the following option independently of the desired functional scope:

  • mySego.pass to link up to 4 devices or the extended level
  • mySego.pass extended for up to 8 devices




Simple operation, customisable application, secure results.








Fully automatic process documentation






Multiple workstations


Print labels


VDDS-media interface


User administration with task allocation

Medical device management

Device log

Task management & administration

Complete instrument management


Routine tests



Intelligent SegoAgent








Sold exclusively by certified dealers.
Please also note the supported devices.

Your direct contact to mySego

Steffen Rudat
Phone: +49 89 3270889 -0

Checklist before installation

Please take the module in operation only with the support of our service partners

To ensure a smooth startup process, we would like to ask you to note the following:

Internet access

Internet access is mandatory



Provide email addresses
for users


Every user needs a personal email address in order to activate their account and to be able to restore the password independently. When using an internal email address, it must be ensured that third parties cannot access the account. We therefore recommend using a private email address, e.g. B. Gmail, which mySego® only uses to carry out the actions described above.



Always On


The Sego4Star module and its Hardware components must always be connected to the power supply.



Have the operator's
IBAN ready


In the course of commissioning, the operator's bank details are requested. The annual fee for mySego® is collected by direct debit and includes the complete service.




There are no version numbers for this product.




SEGO | CONNECT - The perfect connection for the practice network

SEGO | LABEL - Software for label printing



pdf17 Paper Seals with indicator Class 1 according to DIN EN ISO 1114 0-1



SEGO | STARTER-KIT - Printer and labels


Order forms

pdf17 Fax-Order for printer accessories


servicecard Bild 2014 C

mysego.pass - update, support & service

Always be up to date. Stay up to date. Updates are simple and quick for you. In the cloud and not in the practice.
Our intelligent preventive system detects faults and device failures immediately.
Our two service packages are kept simple and give the necessary space for practical growth and changes in the equipment pool.

Regardless of the desired range of functions, we offer the following options in Sego4Basic or Sego4Star:

mySego.pass to link up to 4 devices or the extended level mySego.pass extended for up to 8 devices

We are also there for you by phone: +49 89 3270889 -10